Privacy, and Data Policy
We explain how Just Casino collects, uses and protects your personal information. This page describes the types of data we record, why we collect it, how it is stored and the choices available to you. Information covers account details, verification documents, transaction records, device and connection data, cookies and tracking. Read these sections to understand data access, correction and deletion options, who may receive data and how we update this policy. Contact details and steps to exercise your rights are set out in the relevant sections below.
Types of data collected
Personal, technical and transactional data is collected to operate accounts and process payments. We collect only what is necessary for registration, KYC, deposits and withdrawals.
Personal data
Name, email, phone number, date of birth and address are collected for account setup and identity verification. ID documents and proof of address may be requested for withdrawals.
Technical and device data
IP address, device type, browser, operating system and connection logs are recorded to secure accounts, prevent fraud and optimise service delivery. Locale and time zone may be stored.
Transactional records
Deposit and withdrawal history, payment method details, wallet addresses for crypto, bet history and bonus interactions are logged for payments, reporting and dispute resolution.
How information is used
Data is used to create and manage accounts, verify identity, process payments, handle requests and provide customer support. Records support compliance with legal obligations and fraud prevention.
Data protection and security practices
We use encryption and access controls to protect stored data. Only authorised personnel and contracted providers may access personal data for legitimate purposes. Regular reviews and technical safeguards are applied to limit risk.
Cookies and tracking technologies
Cookies, local storage and tracking pixels are used to maintain sessions, remember preferences and measure site performance. Third-party analytics and game providers may set cookies according to their policies.
User rights regarding their data
Access - request a copy of personal data we hold. Correction - request updates to inaccurate details. Deletion - request removal where permitted by law and operational needs. Some data may be retained for legal or AML reasons.
How to exercise rights
Submit a request via account settings or contact support. We will verify identity before disclosing or amending data. Requests are handled in line with applicable privacy rules.
Data sharing and third parties
We share data with payment processors, identity verification vendors, game providers and trusted service partners as needed to deliver services. Third parties receive only the data required for their role and must protect it.
Legal and compliance disclosures
Data may be disclosed to comply with legal obligations, court orders or investigations and to prevent fraud or other unlawful activity. Transactional records may be retained for AML and tax reporting.
Updates to this privacy policy
Policy updates are posted on this page. Material changes will be communicated via site notice or account message. Check this page regularly for the latest information on our privacy practices.