Responsible Play

We are committed to safe play and clear controls. Just Casino Responsible Gambling sets out simple rules and tools to help you stay in control of your play. We provide self-help options, time-out and self-exclusion choices, and links to professional support. This page explains how to use limits, spot risky behaviour and get external help. Use these tools at any time from your account settings or contact support if you need immediate changes or advice.

Player Protection Principles

Protection starts with clear rules and easy controls. Account restrictions, proof of age and voluntary limits help keep play appropriate. Just Casino Responsible Gambling means we prioritise player safety, privacy and honesty in every interaction. Availability of tools does not replace professional help.

Tools to Manage Your Gambling Activity

Set deposit limits, loss limits and session time limits from your account. Temporary cooling-off and permanent self-exclusion options are available on request. Limits can be adjusted after a waiting period; self-exclusion requires manual review and support to lift. Check account settings or contact live chat to activate controls.

Recognising Signs of Problematic Behaviour

Signs include chasing losses, spending more time or money than intended, hiding activity or missing responsibilities. Repeated failed attempts to cut down or relying on gambling for stress relief are red flags. If you notice these patterns, use limits or self-exclude and seek advice.

Guidance for Staying in Control

Create a budget and stick to it. Schedule play time and set alarms or session timers. Avoid gambling when under the influence or during financial stress. Use loss limits and cool-off periods proactively. Talk to a trusted person if gambling starts to affect mood, sleep or relationships.

Access to Professional Help and Support Organisations

Immediate support is available from national services. For Australia call Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au. Lifeline is available on 13 11 14. Gamblers Anonymous and local counselling services provide group and individual support. If you need help setting limits or self-excluding, contact our support team and we will direct you to appropriate local resources.